Refund policy

Returns & Exchanges

Change-of-mind returns

As most EDITIONSS releases are limited or made to order, we do not accept returns, refunds or exchanges for change of mind, incorrect size selection or product preference unless OrderFlex was added at checkout.

Please review the product details and size guide carefully before ordering.

OrderFlex

OrderFlex is available only at checkout and cannot be added after an order is placed. It gives you one exchange for another available size or style when requested within 14 days of delivery.

You are responsible for returning the original item to us. Once it has been received and approved, we will cover standard delivery of the replacement.

Items must be unworn other than for trying on, unwashed, unused and returned with their tags attached in their original condition.

Exchanges are subject to stock availability. If the replacement costs more, you will be charged the difference before dispatch. If it costs less, we will refund the difference. If your preferred replacement is unavailable, you will receive store credit.

To request an exchange, email support@editionss.com with your order number before returning anything.

Faulty, incorrect or misdescribed items

If your item is faulty, damaged, incorrectly supplied or not as described, contact support@editionss.com as soon as possible with your order number and details of the issue. We may request photographs or assess the item before confirming the appropriate remedy.

Depending on the nature of the problem, you may be entitled to a repair, replacement or refund under Australian Consumer Law.

OrderFlex is not required for these claims and does not limit or replace your existing consumer rights.