EDITIONSS

Shipping policy

Shipping Policy

At Editionss, we work with brands to create made-to-order merchandise through a pre-order model, ensuring high-quality production while minimising waste. We also stock select items available for immediate shipping. Please review the details below to understand our pre-sale, production, and shipping process for both pre-orders and in-stock items.

For timelines, refer to our Pre-order Status in the product page shipping tab for up to date information.

Pre-Order Processing & Shipping Times

Since many of our items are sold as pre-orders, the timeline for your order includes multiple stages:

1. Pre-Sale Campaign

Each brand’s pre-sale window typically lasts 10 days, during which customers can place their orders. The exact timeframe may vary and will be listed on the product page.

2. Production Period (4-6 Weeks)

Once the pre-sale closes, production begins. This process generally takes 4-6 weeks, depending on the product and the brand.

We keep customers updated throughout production, and you can log into your customer portal at any time to check your estimated delivery date.

3. Order Fulfilment & Shipping

Once production is complete, orders are shipped to our warehouse, where they are processed within 2 business days.

After processing, normal shipping times apply based on your selected shipping method at checkout.


Standard Shipping for In-Stock Items

For items that are in stock and ready to ship, we follow a standard processing and shipping timeline:

1. Processing Time

Orders for in-stock items are processed and dispatched within 1-2 business days after purchase.

2. Shipping Time

Shipping times vary based on your location and selected shipping method at checkout.

You will receive a tracking link once your order has been dispatched so you can follow its journey.


Estimated Delivery Timeframes

Your estimated delivery date is based on the total timeline of the pre-sale period (if applicable), production, warehouse processing, and shipping time. This will be displayed at checkout and available in your customer portal.

Shipping Methods & Rates

Shipping options and costs are calculated at checkout based on your location.

International shipping is available, and customs fees may apply depending on your country.

Once your order is dispatched, you will receive a tracking link to follow its journey.


Order Updates & Support

We will keep you informed throughout the process via email updates. If you have any questions, feel free to reach out to our team at support@editionss.com.